Frequently Asked Questions
What happens after I book?
We enter your booking into our system and send a copy of your booking to your mobile number or email address as your confirmation. Please check for any errors in details provided.
Do I pay the driver?
Yes. Please pay each leg of the journey on the day.
Your driver pays any ULEZ, CAZ, congestion, tolls and fees.
For Manchester airport, this is limited to 5 minutes for the drop off and the first 15 minutes of pickup car park charges.
For Liverpool airport, this is limited to 10 minutes pickup and drop off charges.
For other airports, this is limited to their first tier of parking fees.
Do I need to ring you a couple of days before?
No. We send you an email confirmation upon booking, a reminder email 7 days before travel and your driver will message you the day before your journey.
Can you take 4 suitcases, 4 hand luggage, a buggy, and a golf bag?
No. You would need a 6 or 8 seater for that.
We can take up to 4 cases with 2 hand luggage, or, 2 cases and a golf bag/buggy. You can see pictures of luggage in our car boots @wildberrytravel on facebook in our cars album.
Do you drop me off at the terminal?
Yes. We take you to the terminal drop-off zone that you request as near as we can. Your driver pays the first 5 minutes of drop off/car park fees.
Where will you meet me on my return?
We use technology to track your flight status.
Your driver will send you a text message with meeting details and their phone number to call.
Once all your party have collected their luggage, please contact your driver.
We have child car seats, do you store them?
Yes. The driver will keep them until your return and will give them to the return driver, if different. We do not accept liability for any stored child seats.
What if my flight is delayed/cancelled?
If your flight is delayed by a considerable amount or cancelled you can text us to let us know. We will see it on the app.
Can we set up a corporate account?
Whilst we can’t offer a business account, you can prepay for a set amount of journeys and we will inform you when you have used up your credit.
Will you still collect me?
Yes. If delayed the app will update once your flight has departed. If cancelled you will need to let us know your new flight details, and we will meet you accordingly.
What happens if we get stuck on the motorway behind an accident and miss the flight?
The driver will let us know, we will obtain and save evidence of the accident causing the blockage, and we can write you a letter to claim from your travel insurance.
What happens if I give my taking off time instead of my landing time for my return journey?
We will still collect you, however, if we are full at your revised landing time there may be a slight wait.
Do you have 8 seater vehicles?
No. Our drivers have 4 passenger seat estate vehicles.
Can I pay by card?
Yes. Please pay the driver each leg of the journey on the day. Cash or card. Each driver has a card machine in their vehicle.
Why Travel with WildBerry to Manchester airport?
Pick-ups from home, hotels, or offices across Lytham St Annes, Blackpool, Kirkham, and the Fylde.
All terminal drop-off and pick-up fees are included into your fare upfront.
Modern estate cars built to comfortably seat up to 4 passengers with full luggage space.
Return pick-ups are tracked live to ensure your driver is waiting, regardless of flight delays.
Manchester airport
Our most popular airport
- Alarm call for reassurance
- Enquire for one way only price
- Maximum of 4 passengers
